Channel Hearld Privacy Policy
Effective Date: 09/03/2025
Last Updated: 09/24/2025
Introduction
Channel Herald (“we,” “us,” or “our”) is committed to protecting the privacy and security of our users. This Privacy Policy explains how we collect, use, store, and protect information when you use the Channel Herald Slack application (the “Service”).
Information We Collect
Workspace and User Information
When you install and use Channel Herald, we may collect:
- Slack workspace identification information necessary for app functionality
- User authentication tokens required for Slack integration
- Channel names and identifiers where Channel Herald is configured
- Configuration preferences (topics, delivery times, channel selections)
- Basic user identifiers required for app administration
Usage Information
We may collect limited usage data including:
- Configuration changes and app interactions
- Delivery status and basic functionality metrics
- Error logs for troubleshooting purposes
How We Use Your Information
We use collected information solely to:
- Provide and maintain the Channel Herald service
- Deliver curated newsletter content to your specified Slack channels
- Process configuration changes and preferences
- Provide technical support and troubleshooting
- Ensure service security and prevent abuse
Data Sharing and External Systems
We do not share, sell, or transmit any workspace or user data to external systems or third parties. All information collected through Channel Herald remains within our secure systems and is used exclusively for providing the Service to you.
We may only disclose information if required by law or to protect our rights, property, or safety, or that of our users or others.
Data Security
All information collected by Channel Herald is encrypted both in transit and at rest using industry-standard encryption protocols. We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.
Security measures include:
- End-to-end encryption of data transmission
- Encrypted storage of all user and workspace data
- Secure authentication and access controls
- Regular security audits and updates
Data Retention, Archiving, and Removal
We retain personal data only for as long as necessary to provide the Channel Herald service, comply with our legal obligations, resolve disputes, and enforce agreements. When you uninstall Channel Herald or delete configurations, associated data is removed from our system after 90 days.
Archived data, including system backups, is retained for no longer than 90 days before being permanently deleted. During this period, archived data is not actively processed and is stored in secure, access-controlled environments.
All users, including those covered under the European Union’s General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable privacy laws, have the right to request deletion of their personal data. We extend this same right to all users worldwide, regardless of jurisdiction.
If you would like to request the removal of your data, please contact us at info@sabiventures.com. Upon receiving your request, we will delete your data from both active systems and archives within 30 days, subject to any legal or contractual obligations requiring us to retain certain information.
Your Rights
Depending on your jurisdiction, you may have rights regarding your personal information, including:
- The right to access your data
- The right to correct or update your data
- The right to delete your data
- The right to restrict processing of your data
To exercise these rights or if you have questions about your data, please contact us at info@sabiventures.com.
Third-Party Services
Channel Herald integrates with Slack’s platform and services. Your use of Slack is governed by Slack’s own privacy policy and terms of service. We recommend reviewing Slack’s privacy practices as they apply to your use of their platform.
Children’s Privacy
Channel Herald is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify users of any material changes by posting the updated policy on our website or through the Service. Your continued use of Channel Herald after such changes constitutes acceptance of the updated Privacy Policy.
International Data Transfers
If you are located outside the United States, please note that information we collect may be transferred to and processed in the United States. By using the Service, you consent to such transfer and processing.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Email: info@sabiventures.com
Compliance
This Privacy Policy is designed to comply with applicable privacy laws, including but not limited to the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other relevant data protection regulations.
This Privacy Policy governs your use of Channel Herald and supersedes any prior agreements or understandings regarding privacy and data protection in connection with the Service.